Payment Policy

Payment is due when booking an appointment. We accept HSA/FSA funds, CareCredit, and all major credit/debit cards. 

rescheduling + cancellation Policy

Rescheduling: Free if completed up to 48 hours prior to the appointment. Less than 48 hours notice incurs a $50 processing fee. Appointments cannot be rescheduled more than 3 separate times.

Cancellations: May be cancelled up to 1 week prior to the appointment and will receive full reimbursement minus the $50 processing fee. Cancellations less than 1 week before the scheduled appointment time are 50% refundable. Cancellations less than 48 hours before the scheduled appointment time are non refundable.

Late Arrival Policy

We want every patient to get the full time and attention they deserve at each visit. When appointments start late, it shortens the time we have to provide the care you need and can affect the quality of your session.

If you arrive more than 5 minutes late for your appointment — whether in person or virtual — we unfortunately won’t be able to see you, and the full appointment fee will still apply.

To help ensure you get your full visit, we recommend arriving or logging in 10 minutes early. This gives you time to get settled, complete any check-in steps, and start right on time.

Thank you for helping us keep things running smoothly so we can give you and all of our patients the very best care.