patient bill of rights + responsibilities
At Connective Wellness, we are unwavering in our commitment to providing transformative, patient-centered care for individuals with Ehlers-Danlos Syndromes (EDS) and related health challenges. Our approach is rooted in radical acceptance, compassion, and the pillars of lifestyle medicine. We believe that a strong partnership between our patients and healthcare team is essential for achieving optimal health outcomes. To foster this partnership, we have established the following Patient Bill of Rights and Responsibilities, reflecting our core values and dedication to excellence in patient care.
Patient Rights
Respectful and Compassionate Care: You have the right to be treated with dignity, respect, and compassion in every interaction, ensuring you feel seen, heard, and valued throughout your healthcare journey.
Personalized, Patient-Centered Treatment: You have the right to receive care tailored to your unique needs, preferences, and goals, with a focus on whole-person health and well-being.
Informed Decision-Making: You have the right to receive comprehensive information about your diagnosis, treatment options, and potential outcomes, empowering you to make informed decisions about your care.
Privacy and Confidentiality: You have the right to have your personal health information protected and shared only with individuals involved in your care, unless you provide explicit consent or as required by law.
Collaborative Care: You have the right to be an active participant in your healthcare, engaging in open dialogue with your care team and contributing to the development and implementation of your treatment plan.
Access to Expertise: You have the right to receive care from a team committed to advancing their expertise through continuous education, mentorship, and collaboration, ensuring the highest standard of care.
Advocacy and Support: You have the right to be supported and advocated for, with a focus on health equity and the recognition of underserved voices, particularly in women's health.
Safe and Inclusive Environment: You have the right to receive care in a safe, inclusive, and welcoming environment that honors your individual needs, values, and beliefs.
Feedback and Continuous Improvement: You have the right to provide feedback about your care experience and expect that it will be used to drive continuous improvement in our services.
Patient Responsibilities
Active Participation: We encourage you to actively engage in your healthcare by providing accurate and complete information about your health history, symptoms, and lifestyle, and by communicating openly with your care team.
Adherence to Treatment Plans: We ask that you follow the agreed-upon treatment plan, including lifestyle recommendations, and promptly communicate any challenges or changes in your condition.
Respectful Collaboration: We expect you to treat all members of the healthcare team and fellow patients with respect and consideration, fostering a collaborative and supportive environment.
Commitment to Appointments: We request that you attend scheduled appointments on time and provide advance notice if you need to reschedule or cancel, allowing us to serve all patients effectively.
Financial Responsibility: We ask that you fulfill any financial obligations related to your care promptly and communicate any difficulties in doing so, so we can explore available support options.
Advocacy for Your Health: We encourage you to ask questions, seek clarification, and express any concerns about your care, empowering you to be an informed and proactive participant in your health journey.
By embracing these rights and responsibilities, we aim to create a partnership that empowers you to redefine what's possible and live boldly with complex medical challenges. Together, we can transform challenges into opportunities and ensure that every voice shapes the care we deliver and the solutions we create.